Last updated: October 2025

RS Prestige Cars Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our chauffeur and transport services or communicate with us online, by phone, or via email.

1. Who We Are

RS Prestige Cars Limited
Company Registration No: 11990798
Registered in England and Wales.

We provide premium chauffeur and transport services for private, corporate, and event travel.
For data protection purposes, RS Prestige Cars Limited is the Data Controller of your personal information.

Contact Details:
Email: hello@rsprestigecars.com
Phone: +44 (0)1144 782666 (Extension 4)
Address: RS Prestige Cars Ltd, Unit 3B, Wentworth House, Maple Court, Tankersley, S75 3DP, United Kingdom

2. Information We Collect

We may collect and process the following types of personal information:

a) Information you provide directly:

• Full name

• Contact details (email address, phone number, billing address)

• Payment and transaction details (where applicable)

• Travel details (pickup/drop-off locations, flight numbers, schedules, event information)

• Special requests or preferences related to your journey

• Communication records (emails, forms, messages, or phone enquiries)

b) Information we collect automatically:

• Technical data such as IP address, browser type, and device information when using our website.

• Usage data (e.g. pages visited, time spent on site).

We do not intentionally collect sensitive personal data (such as health or biometric data) unless it is necessary for your journey and you have provided explicit consent.

3. How We Use Your Information

We use your personal information to:

• Process and manage bookings and enquiries

• Communicate with you regarding your journey or any changes

• Process secure payments and issue invoices or receipts

• Provide customer service and respond to enquiries

• Improve our services and website experience

• Comply with legal, accounting, and regulatory obligations

We will only process your data where we have a lawful basis, such as:

• Contractual necessity: To perform your booking or provide a requested service.

• Legal obligation: To meet tax, accounting, or record-keeping requirements.

• Legitimate interests: To manage our business, improve services, and maintain customer relationships.

• Consent: When you opt in to receive marketing communications.

4. How We Store and Protect Your Data

Your personal data is stored securely on encrypted and password-protected systems.
We apply appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss of information.

We retain data only as long as necessary to:

• Provide the services you have requested, and

• Comply with legal or accounting obligations.

After this period, your information is securely deleted or anonymised.

5. Sharing Your Information

We will never sell or trade your personal data.
We may share limited information only when necessary, such as:

• With chauffeurs or staff to fulfil your booking

• With payment processors to complete transactions

• With professional advisers (e.g. accountants, IT support, insurers) under confidentiality agreements

• If required by law or to comply with a legal obligation

All third parties handling your data must comply with applicable data protection laws.

6. International Data Transfers

Your data is primarily stored and processed within the United Kingdom.
If we use systems or services outside the UK (e.g. secure cloud platforms), we ensure that equivalent data protection safeguards are in place as required by the UK GDPR.

7. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.

• Rectify inaccurate or incomplete information.

• Request erasure of your data (“right to be forgotten”).

• Restrict or object to the processing of your data.

• Request data portability (transfer of your data to another provider).

To exercise any of these rights, please contact us at hello@rsprestigecars.com.
We aim to respond to all valid requests within one month.

If you are dissatisfied with how we handle your personal data, you may also contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.

8. Cookies and Website Analytics

Our website may use cookies to improve functionality and analyse usage.
Cookies are small text files stored on your device to help us recognise you and personalise your experience.

You can disable cookies through your browser settings at any time, but some site features may not function properly as a result.

9. Marketing Communications

We may occasionally send you updates or offers relevant to our services.
You will only receive marketing communications if you have opted in, and you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be published on our website with the revised date shown at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

RS Prestige Cars Limited
Company No: 11990798
Email: hello@rsprestigecars.com
Phone: +44 (0)1144 782666 (Extension 4)
Address: RS Prestige Cars Ltd, Unit 3B, Wentworth House, Maple Court, Tankersley, S75 3DP, United Kingdom